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Common Sense Return Policy
Special ordered merchandise cannot be returned. Soiled items or
items that appear to have been used, will not be accepted for return.Restocking Fees:
Items shipped from our location will be subject to a 10% restocking
fee. Items drop shipped from the manufacturer will be subject to a
20% restocking fee.Return Information:
Having agreed to our Return Policy and Restocking Fees, by placing
your order, returns will accepted when freight is prepaid and our return
authorization number appears on the outside of the shipping carton.To obtain a return authorization number, call customer service at
620-251-1160 within 7 working days of receipt of your order.
Returned merchandise must be accompanied by a copy of the original
invoice. Please specify the reason for return on the back of the invoice.Shipping Information
Secure Online Orders:
Shipping charges are automatically calculated when placing a secure
online order. Shipping cost is based on destination, container dimensions,
weight, insurance, etc. from our location via UPS and United States Postal
Service Priority Mail.Shipping Quote
To obtain a shipping quote, follow these instructions:
Select an item or items and add each to your shopping basket. When
finished, check your basket contents to be sure your potential order is
correct, then click the "checkout" button.
Complete the "ship to" and "bill to" (if different) information, then click
"Continue". Look at the bottom left side of the shipping and payment
method page. Here you can select your preferred shipping method and
in doing so, you will see the shipping cost for each type of shipping service
that is available for your order.
At this point, you can click on your browser "back button" to leave the
checkout area without completing your order.
Damaged Merchandise
Responsibility for shipping damaged or lost merchandise lies with the carrier.
Damaged shipping cartons resulting in damaged or missing merchandise
must be inspected by your local carrier within 72 hours of receipt.
